Fantastic customer service and great repair work! I had an ongoing/recurring problem with my car (a Saturn Astra- a very tricky car) for years and I took it to MANY different mechanics (including two different GM dealerships in different states). Thompson was the only place that actually took the time to diagnose the problem and fix it for good! And the prices are very reasonable- you never feel like you're paying more than you should be. Best mechanic I've ever had! They are the only ones I take my car to now.